I still can't get over what has happened, and just have to share my experience with someone! lol
In the middle of November I placed my order, it came on time but the seal was broken and I had to ring them up and request someone come and take it back, they said they were out of stock so they couldn't replace it but would ring me when they got a new delivery and send one out, apparently it would be about 7-10days... no problem I thought.
A while later I decided to go on their website and register my email address to be notified when it came back in stock as I didn't suppose they would bother calling me.
Next week I get an e-mail the item is back in stock as the woman advised it probably would be... no phone call. So I called them again and a man advised me that he would arrange for another to be sent out and as I had already paid there would be no further charge.
It turned up on time, very impressed but still no phone call from the original woman but I wasn't worried as I had what I wanted.
I since wrapped the present and it's been sitting under the tree for ages.. yesterday I get a voicemail from the woman from Argos (5 weeks later) apologising that they have not had any more stock in since I made my inital call (Erm, well considering I got an email and phoned up and had it redelivered... thats a lie!) that they would have to cancel my order but would issue me a full refund.
So I rang up again and gave the nice man my order number and asked him the status of my order, he also said we need to issue you a refund as we haven't been able to supply your order
Anyway, although I did considered keeping schtum I knew the guilt would consume me
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